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Omnichannel Suite

Developed by Eurostep, EMMA is a modular suite, integrated with Business Intelligence and Single Customer View, that allows enabling omnichannel processes.

One single tool to manage and monitor your communication channels/social media channels:

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Single Customer View

Tracks all customers’ sales processes and records their history through every channel.


Centralizes omnichannel sales operations in a unique API first platform.

BI & Report

Analyzes data and statistics in real time to implement the best ecommerce strategies.


Integrates multi-inventory and multi-location information for the warehouse and physical stores.


Generates tax documents with multi-country formulas, connects to any ERP software and finalizes the financial report.

Product Information Management

Organizes catalogue contents and integrates the information on the main marketplaces via custom data feed.

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EMMA allows you to customize a dashboard of stable and scalable management avoiding high costs and long integration times.